FREQUENTLY ASKED QUESTIONS
WHAT CLASS SHOULD MY CHILD DO?
You should have a look at our Term Timetable to see all the types of classes and what age is suited to each class. You can see more information on a class when you go our Book Online section including the price of the class you're looking at. The price shown will be for the Term Fee only. An annual Registration and Membership will also apply at your first booking for the calendar year. For non competitive classes this is only $60.
CAN MY CHILD DO A TRIAL CLASS?
As we can only make staffing decisions based on the number of Term enrolments for each class and ensure we provide suitable physical safety as well as meet COVIDsafe capacity rules we do not offer trial classes. All recreational classes are on a 10 week Term booking basis. If you qualify for a viable reason to withdraw from a class you may apply for a refund of fees less any classes attended. Each application is assessed on a case by cases basis.
CAN I STAY TO WATCH CLASS?
Under the current COVIDsafe rules parents and careers cannot enter the venue. You are asked to drop your child off at the front entrance and collect from the back exit (carpark area off Paul Jones Lane). You are able to remain in the carpark area throughout class. We provide the ability to be able to see class from the exit roller door offering good viewing of the entire venue. Should your child require your attention we will most certainly advise you and allow access if necessary. Coaches will bring your child to the exit area for collection at the end of class.
WHAT SHOULD MY CHILD WEAR OR BRING TO THE CLASS?
Your child should be dressed in active wear style clothing e.g. tight fitting t-shirt and leggings or sports shorts for boys with NO zippers or buttons. Bring socks to use on the trampolines and a drink bottle of water with your child's name on the bottle.
NEW COVIDsafe GYMNASTICS GUIDELINES
CAN I GET A DISCOUNT OR CREDIT ON MY NEXT TERM FEES IF MY CHILD HAS MISSED LESSONS?
Our policy is to offer makeup lessons where full fees have been paid and lessons have been missed. Makeups can be arranged during any Term class or for Holiday Gymnastics and for Term 3 & Term 4 2020 makeups can also be used at some of our other events lined up specifically designed as makeup lessons from Term 1 2020 due to the COVID shutdown. North Coast Gymnastics is not able to offer credits or discounts on fees for missed lessons. Makeup lessons for missed classes will not expire.
WHEN IS FULL TERM PAYMENT DUE
For our non competitive classes payment is due at time of booking (pricing plans are available online). For our competitive teams you will receive an invoice via email (if you have an email address) which will have a due date on the invoice. Payment is due in full in the first week. If you find you have unexpectedly hit financial hardship and require longer to pay please contact our office. Most classes are Term Payments, we do not offer pay by the week with the exception of KinderGym and AdultGym. Children will not be permitted to participate in class if an account is overdue and late fees will apply.
WHAT KIND OF TRAINING DO THE COACHES HAVE?
All our coaches receive extensive theory and practical training. Beginner coaches train for a minimum 200 hours practical experience prior to progressing to their Intermediate Qualifications. All our Head coaches have a minimum Advanced Qualification.
HOW MUCH DO THE CLASSES COST?
Our prices vary depending on the class and the hours involved but no class costs more than $16.50 per hour.
HOW MANY PARTICIPANTS ARE IN EACH CLASS?
We have a policy of a maximum 1 to 10 ratio of class participants to each coach.
CAN I USE MY ACTIVE KIDS VOUCHERS TOWARDS FEES.
You certainly can, yes. North Coast Gymnastics is a Registered Provider with Service NSW for Active Kids and Creative Kids. You will need to apply for a voucher at Active Kids Voucher or Creative Kids Voucher and then submit your voucher to us for processing. We can then deduct the amount from your Term Fee.
WHAT HAPPENS WITH COVID CLOSURE AND MAKEUP CLASSES?
You will be able to do makeup classes throughout all of Term 3, Term 4 and beyond if necessary. Makeups from Term 1 2020 will not expire. You can also use any makeup sessions at our Holiday Gymnastics. We also plan to hold OPEN days and other exciting events available as makeup sessions. Discounts and credits towards fees are not available.
DO YOU HAVE A COMPETITION SQUAD?
We certainly do. We have highly successful Squad for, Aerobic Gymnastics, Men's Gymnastics, Rhythmic Gymnastics, Trampoline and Tumbling Gymnastics, Women's Gymnastics. We are currently the 2019 NSW Country Champion Club. Your child will need to apply for an Assessment Test to see if they qualify for a position in one of our competition Teams. Please email requesting an Assessment.